Website Terms of Use

Firstly welcome to our online store – we trust you will enjoy. DEA Performance provides their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Operating Hours

Our online store is open 24/7 unless in rare circumstances it is closed for maintenance.

Our office/warehouse is open Monday through Friday 8am until 5pm and on Saturday 8am until 12pm. We are closed on Victorian and National public holidays.

In the event of unforeseen circumstances we will notify operating hour changes via our website and/or Facebook page.

Payment Options

  • Credit Card
  • PayPal 
  • Bank Deposit
  • Cash on Collection (arranged prior to pick up)

Shipping Policy and Procedure

Before making enquiries about the delivery of your order please allow sufficient time to reach you. Orders are typically sent within one business day of receiving payment of your order. An email or tracking number will be sent stating when your order was sent.  Please check your email junk folder.

Below is an approximation only guide for delivery times. These times may vary depending on weekends, public holidays and the degree of remoteness of the delivery address.

Approximate Delivery Times

  • Melbourne: 1 to 3 Business Days
  • Sydney/ACT: 2 to 4 Business Days
  • Brisbane: 3 to 6 Business Days
  • Adelaide: 2 to 4 Business Days
  • Perth: 4 to 9 Business Days
  • Country & Remote Areas: 4 to 16 Business Days

All shipping costs are quoted during the order process and are charged according to the delivery postcode.

We do not deliver to a PO Box Address. Due to the general dimensions and weight of most of our products we can only deliver to a street address. Failure to provide a street address and contact number will result in delays to the dispatch of your order.

Lost in Transit

All items purchased from DEA Performance are made pursuant to a shipment agreement. This means that the risk of loss and/or title for such respective items pass to you upon our handover to the shipping carrier of our choice.

Problem Resolution

Communication is the key. We strongly encourage customers to resolve any outstanding issues by directly communicating with us. Your business is extremely important to us and we are committed to work through any issues you may have in accordance with our policies.

Warranties / Returns

Only damaged or faulty products will be accepted for return upon prior arrangement with DEA Performance staff. Please contact us via email or call us to discuss/assess the matter prior to returning any products.

In the event of the return of goods, all products and respective components must be returned to us within 30 days of delivery. They must be undamaged, unaltered & within original packaging.

The buyer accepts responsibility for all return postage costs.

No returns will be accepted after 30 days of delivery date

Please read our Warranty Policy

Privacy Policy

Please review our Privacy Policy

Copyright

All content included on this site, such as but not limited to text, logos, graphics, button icons, images, video, audio clips and digital downloads, is the property of DEA Performance or its content suppliers. It is protected by both Australia and international copyright laws. Reproduction is strictly prohibited unless so agreed upon in writing from DEA Performance.

Product Descriptions

Although DEA Performance endeavours to be as accurate as possible they do not warrant that product descriptions or other content of this site is 100% accurate, current, complete, reliable and or free of errors. If a product and/products offered by DEA Performance itself is not as described, your only solution is to return it in unused condition.

Licence and Site Access

DEA Performance grants you a limited license to access and make personal use of this site.

This license does not include;

  • any resale or commercial use of this site and/or its contents
  • any downloading or copying of account information for the benefit of another merchant
  • any collection and use of any product listings, descriptions, or prices
  • any derivative use of this site or its contents
  • any use of data mining, robots, or similar data gathering and extraction tools

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of DEA Performance.

Any unauthorized use terminates the permission or license granted by DEA Performance. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of DEA Performance so long as the link does not portray DEA Performance, their products, its associates or services in a false, derogatory, misleading or otherwise offensive manner.

You may not use any DEA Performance logo, proprietary graphic/ trademark as part of the link without express written permission from DEA Performance.

Warranties disclaimer and Liability Limitations

You expressly agree that your use of this site is at your sole risk. DEA Performance does not warrant that this site, its servers, or email sent from DEA Performance are free of viruses or other harmful components.

DEA Performance will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.

Your Online Membership Account

Upon using this site you are responsible for maintaining the confidentiality of your account and password.  You agree to accept responsibility for all activities that occur under your account or password.  If you are under the age of 18, you may use our website only with involvement of a parent or guardian.

DEA Performance reserves the right to refuse service, remove or edit content, terminate accounts and or cancel orders at their sole discretion.

Site Policies and Modification

Please review our other policies such as Warranty Returns and Privacy posted on this site. These policies also govern your visit and dealings with DEA Performance.

We reserve the right to make alterations to our site, policies and these terms and conditions at any time.

Questions regarding our Terms and Conditions, Warranty, Returns, Privacy Policy, or other related material can be directed to info@deaperformance.com.au

1 February 2016 DEA Performance